Shipping Policy
Shipping Policy
Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: estimasted delivery time 3-5 business days
-Expedited Shipping: estimasted delivery time 1-2 business days
Delivery delays can occasionally occur due to unforeseen circumstances.
Shipping Destinations
We currently ship to the UK and Europe. If your location is not listed, please contact us at hampsonprofessional@gmail.com to discuss shipping options.
Order Tracking
Once your order has shipped, you will receive an email notification including tracking details. You can use the provided tracking number to follow your package’s delivery progress.
Customs, Duties, and Taxes
London Vault is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
London Vault is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Customer Support
For questions related to your order, shipping, or delivery, please contact us at hampsonprofessional@gmail.com